Privacy Policy

Effective Date: May 2026  · Operator: Dravex LLC, doing business as My Transfer Miami

When you use our Platform or submit a booking request, we may collect:

• Name, phone number, and email address
• Pickup and drop-off locations
• Travel dates and times
• Payment information (processed securely via Stripe)
• Communications via WhatsApp or email

We use your information to:

• Process and confirm reservation requests
• Assign an available transportation Provider
• Send booking confirmations and updates
• Process payments via Stripe
• Improve our Platform and services
• Comply with legal obligations

We do not sell your personal information. We may share your information with:

• Independent Providers — to fulfill your transportation request (name, phone, pickup location, travel details)
• Stripe — to process payments securely
• Law enforcement — if required by law

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Our website may use cookies to improve user experience. You may disable cookies in your browser settings.

Our Platform uses the following third-party services which have their own privacy policies:

• Stripe (payment processing) — stripe.com/privacy
• Google Maps (route calculation) — policies.google.com/privacy
• WhatsApp (communication) — whatsapp.com/legal/privacy-policy

You may request access to, correction of, or deletion of your personal information by contacting us at dravexllc.group@gmail.com.

• Email: dravexllc.group@gmail.com
• WhatsApp: +1 (786) 486-5474